REFUND POLICY

REFUND POLICY

Rapid Results DNA + Drug Testing is here to make sure you’re 100% satisfied with your testing experience.

Every step has been taken to ensure that we pass on excellence to those who receive our service and products.

Whether you are a first-time client to Rapid Results DNA + Drug Testing or a longstanding returning customer, we know that each experience created is a chance for us to demonstrate our commitment to customer satisfaction.

Our team will do everything possible to ensure you’re comfortable with your testing service or product. But we also know sometimes things happen.

IN CASE YOU WANT A REFUND, RAPID RESULTS DNA + DRUG TESTING HAS SOME GUIDELINES WE NEED FOR YOU TO KEEP IN MIND:

ALL PAYMENTS ARE FINAL

We offer NO CASH REFUNDS and ALL TRANSACTIONS ARE FINAL. Rapid Results DNA + Drug Testing ONLY provides in-house credit that maybe use at Rapid Results DNA + Drug Testing.

At Rapid Results DNA + Drug Testing we require submission of documentation to our team via email at support@RapidResultsTesting.com that may assist in your refund claim. Keep in mind that no cash returns are provided so let us know if you have a concern immediately and we’ll take care of the problem!

If you do have any concerns, please be sure to reach out to us at support@RapidResultTesting.com within 3 business days after your service or product purchase. Any claims past that point may not be honored.

For more information please email us at info@RapidResultTesting.com.

CANCEL AN ORDER

When contacting us about your cancellation, please include your name, product or service ordered and your contact information.

WE TAKE FRAUD SERIOUS

We take returns and chargebacks very seriously. If you attempt to defraud Rapid Results DNA + Drug Testing, expect criminal charges and a civil suit to follow.

By receiving services and/or products with Rapid Results DNA + Drug Testing you authorize Rapid Results DNA + Drug Testing to automatically charge the form of payment you have designated to pay for the services and/or product you received from Rapid Results DNA + Drug Testing in accordance with the payment schedule and terms of your agreement.

You agree and authorize Rapid Results DNA + Drug Testing to adjust the payments to reflect any late fees that occur during the term of the service.

If you have designated a charge card, you acknowledge the responsibility to ensure there are sufficient funds in your bank account at the time of each scheduled debit. If there are insufficient funds in your account, you understand Rapid Results DNA + Drug Testing may charge a NSF fee and that Rapid Results DNA + Drug Testing may at its discretion attempt to process the charge again within 3 days to avoid cancellation.

You also understand that your services may cancel or expire due to nonpayment if an automatic payment is rejected.

You understand that this authorization will remain in full force and effect until Rapid Results DNA + Drug Testing has received notice from you of its termination.

You agree to notify Rapid Results DNA + Drug Testing of any changes to your charge card information or termination of this authorization.

If your scheduled payment falls on a weekend or holiday, you understand that the payment still will be executed on the day you select in this agreement.

You acknowledge that the origination of transactions to your account must comply with the provisions of U.S. law. You certify that you are an authorized user of this charge card/bank account and will not dispute the scheduled transactions with your bank or charge card company; provided the transactions correspond to the terms indicated in this statement. Rapid Results DNA + Drug Testing reserves the right to terminate your authorization and cancel your services at any moment.